Privacy Policy

Who is responsible?

Tixian is responsible for processing the data collected through this website.

Contact: support@tixian.fr

Data collected

• Account and contact data: name, email address.
• Technical data: logs, IP addresses, device identifiers, cookies.
• Order and billing data where a purchase is made.

Purposes and legal bases

• Providing the service and support: performance of the contract.
• Security and fraud prevention: legitimate interest.
• Billing and legal obligations: legal obligation.
• Product communication with consent where required.

Retention periods

• Account and support: duration of use plus 3 years.
• Invoices: 10 years (accounting requirements).
• Technical logs: from 3 to 12 months depending on purpose.

Sharing and subprocessors

Hosting, analytics, payment and support providers. Access is limited and governed by contract.

Transfers outside the EU

Where applicable, such transfers are governed by the European Commission Standard Contractual Clauses.

Cookies

Cookies required for the operation of the service. Audience measurement and optional features with consent where applicable.

Your rights

• Access, rectification, erasure, restriction, objection, portability.
• Withdrawal of consent at any time.
• Lodging a complaint: CNIL (France).

To exercise your rights, contact us at: support@tixian.fr.

Security

Reasonable technical and organisational measures: encryption in transit, access control, logging.

Updates

This policy may change. Last updated: 2025-12-06 UTC.